Data security and privacy is of our highest concern and we do our utmost to keep your data safe. Reach out to us if you have any questions regarding your data.
Agent data storage
When it comes to your agent/app, we only store the necessary data needed to serve users in real-time when they interact with your bot. A minimum amount of data related to your intents is stored in Google's Dialogflow servers since Dialogflow's NLU engine is used.
Session data storage
Your session storage is stored with Narratory for an hour and on Dialogflow's servers for 20 minutes.